Q & A
We have the answers to your most commonly asked questions!
Q - What is the Recovery Brobe?
A - The Recovery Brobe is the FIRST bra + Robe combination designed for post-operative breast surgery. The unique design includes pockets inside the robe to hold post-op drains, 2 pockets on each side. It also comes with a detachable, wire free, front closure bra that has pockets inside the bra to hold ice packs and/or a prosthetic breast(s). The Recovery Brobe can be worn with, or without the Bra - it's detachable!
Q - What is the Shower Belt?
A - The Shower Belt is designed to hold post-op drains while in the shower or it can be worn under clothes. The belt has an adjustable, elastic band with two drain pockets. The pockets are made of a light, wicking fabric that allows water to run freely while in the shower but dries quickly to wear under clothes. A simple, yet very effective and useful accessory.
Q - How does sizing work?
A - The Brobe's products are designed to be forgiving, comfortable and flexible. Click here to see the size chart. If you are in between sizes, it is our opinion to always go bigger rather than smaller during your recovery.
Q - What other surgeries can the Brobe products be used for?
A - The Brobe products have been used for many other post-op surgeries other than breast cancer surgeries. Other surgeries include: plastic surgery (tummy tuck, mommy make-over, breast reduction), lung transplant, kidney transplant, open heart surgery, and various cancer surgeries.
Q - Who can use the Brobe products?
A - The Recovery Brobe was designed for women because it has a bra included. However, many men use the Brobe as well, since the bra is detachable. The shower belt can be used by men, women and children.
Q - Will my health insurance pay for my Recovery Brobe or Shower Belt?
A - It is always best to check with your doctor and health insurance provider regarding reimbursable expenses.
Q - How long does shipping take?
A - We ship using FedEx, UPS, and USPS. Once the order is placed it will take 5-7 business days unless the customer prefers overnight shipping or 2-Dday shipping for an extra charge. Please note: any order placed after 4pm CST will go out the next business day. We do not ship over the weekend or holidays, so plan ahead!
Q - Do you ship outside the US?
A - Yes, although shipping can take more than a week, depending on where you live. For international orders, we can provide you with a tracking number, so you will know when to expect your order.
Q - What is your return policy?
A - You can return the unworn Brobe products up to 30 days after purchase. There will be a $10 restocking fee. We do our best to size our products accurately. Since comfort is the most important consideration, you may want to opt for a larger size than you ordinarily wear.
Q - Do the ice packs come with the Bra, or do I have to purchase them separately?
A - The Brobe Ice Packs are made to fit perfectly in the Bra, so we suggest buying at least two - or if you already have ice packs, you can use your own with the Bra.
Q - How can I find out about new colors, promotions, etc.?
A - You can join our mailing list (see "Connect" in the footer) or visit us on Facebook.
Q - I have a retail store. How can I start selling Brobe products in our store?
A - Please fill out the form and a representative will get in touch with you.