Shipping & Returns

 

Return Policy and Important Shipping Info

We understand returns happen from time-to-time. We do our best to work with you to ensure you are 100% happy with your Brobe.

  • Returns must be within 30 days of purchase.
  • Must be in original condition with tags attached.
  • All pieces must be intact, they cannot be worn, used, cut or washed.
  • There is a $10.00 restocking fee.

Size exchange: PLEASE NOTE: Recovery Brobe's run SMALL. Our opinion is to always size up. If you have an issue with sizing and would like to exchange your Brobe, we will send you a replacement once we have received the original order.


Shipping Policy:

  • Orders placed after 12pm CST will go out within 1-2 business days.
  • Standard shipping arrival is typically 5-7 Business Days.
  • Shipping charges are per address and will be calculated at checkout.
  • Priority mail (2-3 business day) and overnight delivery options are available at checkout for additional cost. Because of Covid, even priority mail is taking longer than expected. Please plan accordingly.
  • Shipping out of the USA please note that the postal service is taking at least 3-5 weeks to deliver outside of the USA. Please choose DHL option who can deliver within 5-7 business days
  • You will receive a confirmation email and a tracking code once your order is placed.

Please note: If shipping outside of the United States, product may take up to four weeks to arrive.

If you have any questions or concerns, please contact customerservice@thebrobe.com

Thank you for your support!

Recovery Brobe gift set