- We ship using FedEx, UPS and USPS. Standard shipping arrival is typically 3-7 Business Days. Exact timing depends on the order, the day you place your order and destination.
- Shipping charges depend on your delivery address and will be calculated at checkout.
- You will receive a confirmation email and a tracking number once your order is placed.
- Orders placed after 12pm CST on Monday through Thursday will go out within 24hrs.
- Placing an order after Noon CST on Friday? Your order will ship out the following Monday/the next business day. Our warehouse is closed on Saturday & Sunday, please plan accordingly.
- Orders placed on Thursday, requesting 2 day shipping MUST pay an additional charge for Saturday Delivery. Otherwise, the item will be delivered on Monday unless it's a holiday
Do you ship outside the US?We ship all over the world! In most cases, if you are shipping outside of the continental United States, shipping will likely exceed our standard shipping time frame. In some cases, orders may take more than a week to be delivered or there may be time in transit due to duties and tariffs. It may be a good idea to review our International Retailers to see if we have a local warehouse that can deliver your order faster.
We understand returns happen. We do our best to work with you to ensure you are 100% happy with your Brobe and all our post surgery recovery products.
- Returns must happen within 30 days of purchase.
- Your items must be in their original condition with tags attached.
- All pieces must be intact, they cannot be worn, used, cut or washed.
- There is a $10.00 restocking fee.
Size exchange: We will always recommend that you size up if you are at all concerned because you will likely swell after major surgery. However, if you have an issue with sizing and would like to exchange your Brobe, we will send you a replacement once we have receive your original order.
Please contact email@example.com to get a return, or exchange initiated.